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Lancaster, PA, US

Architecture, ERP, SAP, Database, Machinist, Engineering, Technology, Manufacturing

 Lancaster, Pennsylvania

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Job Description :

Sample Coordinator, Architectural Specialties 
Job: Customer Service
Primary Location: Lancaster, Pennsylvania
Other Locations: 
Employment Status: Full-Time
Travel: 5%

Want to work for a company that gives you opportunities to grow in a collaborative environment? How about working for a global manufacturer with a rich history and even brighter future? 

Armstrong World Industries began over 150 years ago as a small cork-cutting shop in Pittsburgh, PA. From that small business, we became the global leader in ceiling, wall and suspension system solutions that contribute to better, more inspiring buildings that can improve how we all live, work, learn, heal and feel. At Armstrong World Industries you'll have the opportunity to make the most of your potential. Come build your future with us!

Armstrong World Industries, Inc. has a job opportunity for a Sample Coordinator, Architectural Specialties to be located in Lancaster, PA. The Sample Coordinator, Architectural Specialties will be responsible for understanding the submittal requirements for each project, ordering the appropriate submittals required, tracking and communicating status of the project submittals.


Key Responsibilities of the Sample Coordinator, Architectural Specialties:

  • Clarifying and understanding project sample and submittal requirements
  • Creating orders for required submittals
  • Organizing and tracking submittals
  • Communicating status and issues to project manager, project coordinator and customer
  • Support for other sample requirements
  • Communicating daily with both external and internal customers to create positive customer experience and to resolve any service issues
  • Facilitating communication between customer, CSM’s, Account Manager, and other team members
  • Using knowledge of Architectural Specialties Products and supplier capabilities to ensure customer submittals are fulfilled either as requested or that alternatives are presented
  • Receiving and accurately entering orders into the on-line customer order entry system (SAP) and processing them through shipment
  • Verifying the customer's job name and delivery information is accurate
  • Processing submittals sample requests by collaborating with suppliers


Required Qualifications for the Sample Coordinator, Architectural Specialties:

  • High School diploma or GED
  • Proficiency in operating a PC with basic knowledge of Microsoft Excel, and Word
  • Excellent verbal and written communication skills
  • Ability to prioritize workload and perform multiple tasks at once


Desired Qualifications for the Sample Coordinator, Architectural Specialties:

  • SAP Experience preferred


Why Armstrong?


Armstrong World Industries, Inc. (AWI) is a global leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions.  With over 3,700 employees and fiscal 2015 revenues from ceiling operations in excess of $1.2 billion, AWI operates from a global manufacturing network of 24 facilities, including 9 plants dedicated to its WAVE joint venture. 

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.


Benefits Package

  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
  • Long term disability coverage
  • Vacation and sick time
  • Product discount programs.


Equal Opportunity Employer: AWI is an Equal Opportunity Employer M/F/Disabled/Vets


Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Armstrong employees directly in an attempt to present candidates.


Armstrong will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Armstrong, including unsolicited resumes sent to an Armstrong mailing address, fax machine or email address, directly to Armstrong employees, or to Armstrong’s resume database will be considered Armstrong property. Armstrong will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Armstrong will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.


Armstrong will not pay a fee to any Recruiter that does not have a signed Armstrong contract in place specific to the position for which the resume was submitted. 


Recruiting vendor agreements will only be valid if in writing and signed by Armstrong's Corporate Talent Acquisition Manager or his or her designee. No other Armstrong employee is authorized to bind Armstrong to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Armstrong, recruiters agree to be bound and comply with this policy.

Nearest Major Market: Lancaster

Job Segment: Architecture, ERP, SAP, Database, Machinist, Engineering, Technology, Manufacturing

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