favorites star
Columbus, OH, US

Plant, Technician, Developer, ERP, Manufacturing, Quality, Technology


Apply For This Job Using Your Social Profile or Manually use a Quick Apply

Job Description :

Job: Quality
Primary Location: Hilliard, Ohio
Relocation Offered: No 
Employment Status: Full-Time
Travel: No


Do you want to work for a company that gives you opportunities to grow in a collaborative environment? How about working for a manufacturer with a rich history and even brighter future? Armstrong World Industries began over 150 years ago as a small cork-cutting shop in Pittsburgh, PA. From that small business, we became the leader in ceiling, wall and suspension system solutions that contribute to better, more inspiring buildings that make a difference in the lives of people where they work, play, learn, heal and live. At Armstrong World Industries you'll have the opportunity to make the most of your potential. Come build your future with us!



Armstrong World Industries (AWI), has a job opportunity for a Quality Technician to be located at our plant in Hilliard, OH. Reporting to the Value Stream Manager, the Quality Technician will be responsible for providing a wide variety of technical and scientific work. With minimal supervision, the Quality Technician is responsible for workflow management, servicing internal customers, conducting quality tests, managing new product development and test scheduling, managing daily quality system tasks and plant gauge calibrations. Additionally, the Quality Technician will liaise with corporate departments, outside vendors and agencies.


Key Responsibilities of the Quality Technician:

  • Completing daily summary of viewing board checks and documentation
  • Conducting daily audit of production team quality checks
  • Supporting the implementation of plant quality system through editing and populating quality documents, specifications and process
  • Distributing updates on quality specification changes to production teams
  • Cleaning, inspecting and calibrating gauges on a weekly basis as well as troubleshooting gauge issues with production operators
  • Maintaining plant calibration process documentation and records
  • Conducting audits on calibration status on the shop floor
  • Training operators on the use and care of gauges
  • Collecting samples for IPQA and as need for corporate NPD tests or other tests as needed
  • Completing and filing test and analytical lab requisitions and documenting results
  • Completing laboratory testing, analysis and reporting on raw materials, paint and finish product samples in an efficiency manner
  • Serving as the resource product development teams for identifying test plans and test optimization to meet launch schedule
  • Interfacing with Underwriters Laboratory (UL) to maintain product certifications
  • Assisting Process Engineers with testing as needed
  • Ordering supplies for testing or quality as needed
  • Maintaining databases and entering data
  • Maintaining Global Spec Management system data


Required Qualifications of the Quality Technician:

  • High School Diploma or equivalent
  • 5+ years of experience in a manufacturing quality function or as a lab technician or at least 2 years experience in manufacturing at the Armstrong Hilliard plant
  • Proficiency with Microsoft Office, including Word, Excel and Outlook
  • Ability to use measurement devices such as micrometers, calipers, scales and dial indicators
  • Strong communication skills, both written and verbal
  • Ability to work independently and handle multiple responsibilities
  • Ability to lift or move up to 50 lbs


Desired Qualifications of the Quality Technician:

  • College coursework, Associate’s or Bachelor’s Degree
  • SAP, MX or other related database experience
  • Previous quality, document control and SharePoint experience


Why Armstrong World Industries?


Armstrong World Industries, Inc. (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. We built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.


Benefits Package

  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
  • Long term disability coverage
  • Vacation and sick time
  • Product discount programs
  • 401k Match


About the Location (Hilliard, OH)

Our Hilliard Plant, one of six Armstrong ceiling plants in North America, employs approximately 135 associates across multiple shifts who are involved in the manufacturing and shipping of acoustical ceiling tile.  The Hilliard plant prides itself in placing high priority on safety, quality and exceeding customer expectations.


Located 13 miles west of downtown Columbus, the city of Hilliard is a charming blend of old and new.  Leisure strolls through historic Weaver Park, football games at OSU, thriving businesses and chic boutiques and shops are just some of the many ways that Hilliard caters to both ends of the generation spectrum.



Equal Opportunity Employer: AWI is an Equal Opportunity Employer M/F/Disabled/Vets



Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AWI employees directly in an attempt to present candidates.


AWI will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AWI, including unsolicited resumes sent to an AWI mailing address, fax machine or email address, directly to AWI employees, or to AWI's resume database will be considered AWI property. AWI will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. AWI will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.


AWI will not pay a fee to any Recruiter that does not have a signed AWI contract in place specific to the position for which the resume was submitted. 


Recruiting vendor agreements will only be valid if in writing and signed by AWI's Corporate Talent Acquisition Manager or his or her designee. No other AWI employee is authorized to bind AWI to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to AWI, recruiters agree to be bound and comply with this policy.

Job Segment: Plant, Technician, Developer, ERP, Manufacturing, Quality, Technology

Job Map View