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New York, NY, US

Field Sales, Manager, Database, Machinist, CRM, Sales, Management, Technology, Manufacturing

New York City

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Job Description :

Job: Sales
Primary Location: New York City
Other Locations: North New Jersey
Employment Status: Full-Time
Travel: 25%


Armstrong World Industries is an established manufacturer with a stable 150 year history.  Armstrong is the leader of integrated ceiling, wall, suspension & specialty system solutions.  These solutions have a positive influence on our environment and contribute to the comfort & well-being of those that work, play, learn and heal.  At Armstrong World Industries you'll have the opportunity to grow in a collaborative team environment and make the most of your potential. Come build your future with us.


Armstrong World Industries, Inc., has a job opportunity for a Commercial Solutions Manager within our Architectural Specialties department.  Area of coverage includes New York City and North New Jersey.  The Commercial Solutions Manager will be responsible for working directly with industry leaders on the most significant & prestigious commercial projects.  The main focus will be gaining basis of design specifications for our complete integrated Ceiling & Wall Solutions, thereby increasing our sales and profitability.


Key Responsibilities of the Commercial Solutions Manager:

  • Identifying key projects early in design (pre-planning/schematics stages), owning & driving these projects from concept to order closure/final installation to insure a positive Total Customer Experience
  • Working closely with Project Architects, Design Build Contractors, General Contractors/Construction Managers, Subcontractors, Developers, and Owners (OMIT these two, will not be our main focus) to create unique and differentiated specifications that enable value added Armstrong solutions for our customers
  • Focusing on winning at every stage of the project by leveraging design services within the You Inspire Solutions Center, pre-engineered integrated solutions, construction expertise and broad portfolio of ceiling & wall solutions
  • Integrating with the Area Sales Manager and the local sales teams in their designated areas to capture Armstrong comprehensive line of solutions (core ceilings, core grid, AS and specialty grid), thereby supporting our growth strategy of selling more into every space and selling into more spaces
  • Driving top line sales growth that achieves desired margin expectations
  • Applying a Total Solution selling approach to create demand thru basis of design specifications and drawings for unique Armstrong solutions
  • Working directly with architects & design build contractors to align design intent with budget expectations during the design cycle – OMIT, we say the same thing in line 2
  • Acting as a team leader within respective regional teams; leads JFU meetings and assists with project priorities and establishing strategies/next steps
  • Targeting the largest $ pipeline value strategic projects within their regional coverage area; such as transportation, sports & entertainment, convention centers, & healthcare
  • Owning a revolving active list of 20 Future Top Promotional Opportunities + 20 Top Promotional Opportunities + 20 Top Opportunities in SFDC – driven by size and segment
  • Using Salesforce (CRM) to capture project follow-up activities, next steps and maintains active pipeline (estimated quantity, value/AUV and probability % of closure) - OMIT
  • Tracking and closing Quotations within their territory; utilizing the field sales team as a partner in that process
  • Understanding Armstrong selling advantages and is able to position with key project influencers vs the weaknesses of alternative competitive landscape - OMIT
  • Promoting new products & services to improve mix and market development
  • Collecting and sharing market and business insight on competitors, market trends, product opportunities and other strategic information that will drive business growth
  • Focusing on learning, applying and continuous improvement through individual & team education & specialized training to enhance their technical competencies


Required Qualifications for the Commercial Solutions Manager:

  • Bachelor’s Degree or equivalent experienced required
  • 5+ years of experience
  • Must exhibit the highest standards with regard to safe on-the-job conduct and business ethics.
  • Must have the proven ability to develop an influential strategic relationships with key customers
  • Territory management, measuring and developing sales excellence in your staff are fundamental competency areas
  • Prior experience creating reports and metrics to track results, prepare and deliver executive presentations with a head for detail on managing the flow of numbers necessary for managing a multi-million-dollar region.
  • Skilled in SalesForce, Bluebeam, Adobe, PowerPoint, MS Office
  • Proficiency with architectural renderings, drawings & bid documents



Why Armstrong?


Armstrong World Industries, Inc. (AWI) is a global leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions.  With over 3,700 employees and fiscal 2015 revenues from ceiling operations in excess of $1.2 billion, AWI operates from a global manufacturing network of 24 facilities, including 9 plants dedicated to its WAVE joint venture. 

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.


Benefits Package

  • Bonus/incentive package with 25% target in addition to competitive base pay
  • Company supplied vehicle & mobile phone
  • Expense account
  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
  • Long term disability coverage
  • Vacation and sick time
  • Product discount programs


Equal Opportunity Employer: AWI is an Equal Opportunity Employer M/F/Disabled/Vets


Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Armstrong employees directly in an attempt to present candidates.


Armstrong will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Armstrong, including unsolicited resumes sent to an Armstrong mailing address, fax machine or email address, directly to Armstrong employees, or to Armstrong’s resume database will be considered Armstrong property. Armstrong will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Armstrong will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.


Armstrong will not pay a fee to any Recruiter that does not have a signed Armstrong contract in place specific to the position for which the resume was submitted. 


Recruiting vendor agreements will only be valid if in writing and signed by Armstrong's Corporate Talent Acquisition Manager or his or her designee. No other Armstrong employee is authorized to bind Armstrong to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Armstrong, recruiters agree to be bound and comply with this policy.

Job Segment: Field Sales, Manager, Database, Machinist, CRM, Sales, Management, Technology, Manufacturing

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